This restaurant is great, it's that one individual employee that works there that makes this diner a 4 star instead of a 5. Better yet, be fired on the way she treated us !!! ![]() She should be in the back washing dishes. We had the receipt and my wife showed the host this and she still gave us lip, and no APOLOGY !!! A person like this should not be greeting or working with the public. While we were outside saying goodbye to each other the host came outside with attitude and accusing us of not paying. As we left the building the host sad goodbye to us, but looked at us funny, and with a harsh stare. After my wife paid we all continued to talk and chat with one another for a bit longer before we had to get on the road. We paid quickly, coz my friend was trying to pick up the bill. We stayed probably a total of 90 minutes and paid our bill a few minutes after we were all finished eating. We had finished eating and our waitress told us not to hurry and told us to stay as long as we wanted. We sat in a corner booth and had an excellent breakfast and stay while we were there. ![]() I was visiting from the Bay Area and the wife and I had breakfast with some friends who live in the Reno area at Black Bear Diner. I would like to take this beyond the restaurant and speak with a CEO about this female who was the host and down right RUDE. I wish I got her name for I can do a formal complaint with Black Bear Diner. The reason for 4 stars instead of 5 is due to the rude host. The food was great as always, like every Black Bear Diner is. She had the best personality, great sense of humor, and was excellent at her job !!! ![]() I can't remember her name, and I apologize. Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near (RNO) Reno-Tahoe Intl Airport.Hotels near Wild Island Family Adventure Park.Hotels near Trammell Crow Victorian Square.Hotels near The Legends at Sparks Marina.
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